(Operated by Genie Skip Bins under Global Genie Marketing and IT Services Pty Ltd | ABN 28 676 213 844)
1. Introduction
Global Genie Marketing and IT Services Pty Ltd (ABN 28 676 213 844), trading as Genie Bins Brisbane through its Genie Skip Bins brand (“we”, “us”, or “our”), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use GenieBinsBrisbane.com.au (the “Website”) or place a booking through our platform.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following personal information from you when you use our Website or submit a booking:
• Your full name and contact details (phone number and email address)
• Your service address and delivery instructions
• Booking details including bin size, hire duration, and waste type
• Payment information (processed securely via our payment gateway — we do not store card details)
• Any other information you voluntarily provide when contacting us
We may also automatically collect non-personal technical data such as your IP address, browser type, and pages visited, for website analytics and security purposes.
3. How We Use Your Information
We use your personal information to:
• Process and confirm your skip bin hire bookings
• Share your booking details with our local supplier partners to fulfil your service request
• Communicate with you regarding your booking, including confirmations and updates
• Respond to your enquiries and provide customer support
• Improve our Website and services
• Comply with our legal obligations
4. Disclosure to Third Parties
We will share your personal information with our independent local supplier partners solely for the purpose of fulfilling your booking. By placing a booking through our Website, you consent to this disclosure.
We may also disclose your personal information to:
• Payment processors and service providers who assist us in operating the Website
• Government or regulatory authorities where required by law
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Your data is stored securely and access is restricted to authorised personnel only.
While we take all reasonable precautions, no data transmission over the internet can be guaranteed as completely secure. You provide information to us at your own risk.
Our Website may use cookies and similar tracking technologies to enhance your browsing experience and collect anonymous usage data. You may disable cookies through your browser settings; however, some features of the Website may not function correctly if cookies are disabled.
You have the right to request access to the personal information we hold about you, and to request that any inaccurate information be corrected. To make such a request, please contact us using the details in Section 9 below.
We will respond to access and correction requests within a reasonable timeframe and in accordance with the Privacy Act 1988 (Cth).
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Website following any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us: