(Operated by Genie Skip Bins under Global Genie Marketing and IT Services Pty Ltd | ABN 28 676 213 844)
By accessing or using GenieBinsBrisbane.com.au (the “Website”) or placing a booking through our platform, you agree to be bound by these Terms and Conditions (“Terms”). Please read these Terms carefully before using the Website. If you do not agree to these Terms, you must not use the Website or our booking services.
These Terms constitute a legally binding agreement between you (“User”, “you”, or “your”) and Global Genie Marketing and IT Services Pty Ltd (ABN 28 676 213 844), trading as Genie Bins Brisbane through its Genie Skip Bins brand (“we”, “us”, or “our”).
GenieBinsBrisbane.com.au operates as a skip bin booking platform. Our role is to:
We are a booking intermediary only. We do not directly own, operate, or deploy skip bins. The physical delivery, placement, collection, and disposal services are carried out exclusively by our independent local supplier partners.
3.1 Placing a Booking
When you submit a booking through our Website, you are requesting a skip bin hire service. Upon submission, your booking details — including contact information, service address, bin size, hire duration, and any special instructions — will be shared with one of our local supplier partners who services your area.
3.2 Booking Confirmation
A booking confirmation sent by us constitutes acceptance of your request into our system. However, final confirmation of the hire service is subject to availability from our supplier partner. Our supplier partner or their representative may contact you directly to:
3.3 Accuracy of Information
You are responsible for ensuring all information provided at the time of booking is accurate, complete, and up to date. This includes — but is not limited to — your contact details, delivery address, and any access instructions. We accept no liability for failed or incorrect deliveries arising from inaccurate information provided by you.
Our local supplier partners are independent third-party businesses who fulfil skip bin hire bookings on our platform. By using our Website, you acknowledge and agree that:
The requirement for permits to place a skip bin on public or council-managed land varies by local government area across Brisbane and Queensland. You are advised to check with your relevant local council before booking if you intend to place a skip bin on a road verge, footpath, or other public property.
Our supplier partners are required to hold all applicable licences and authorities to transport and dispose of waste materials under Queensland legislation, including the Waste Reduction and Recycling Act 2011 (Qld). We do not represent or warrant that any specific supplier partner holds any particular licence at any given time, and we encourage users to make independent enquiries where required.
While a refuse bin is in your possession, you must not:
In addition to the above, the following materials are expressly prohibited from all skip bins booked through our platform:
Disposal of prohibited materials may result in additional charges levied by the Supplier and may be reported to the relevant regulatory authorities. We accept no liability for any fines, penalties, or costs arising from the disposal of prohibited materials.
You will be liable to the Supplier for any damage to refuse bins which occurs while the bin is in your possession, subject to fair wear and tear. It is your responsibility to ensure the bin is kept in a safe and secure location and used only for its intended purpose.
You are responsible for the provision of free and suitable access to and from the delivery site, including the removal and reinstatement of any local obstructions, and for ensuring suitable ground conditions for the delivery, placement, and removal of the bin.
No responsibility will be accepted by us or our Supplier for damage to any surface arising from bin delivery, placement, or collection. You should therefore take reasonable steps to protect surfaces (including paving slabs, soft ground, driveways, or lawns) before delivery takes place.
Prices displayed on the Website are indicative and subject to confirmation by the Supplier. Final pricing may vary based on:
9.1 Payment Options
We offer two payment methods for your convenience:
Where payment is made online through our platform, we will remit the applicable amount to the Supplier after deducting any applicable platform fees. Any payment disputes related to direct Supplier payments should be resolved between you and the Supplier directly.
Genie Bins Brisbane (operated by Global Genie Marketing and IT Services Pty Ltd) will provide a full refund of fees paid in respect of:
provided you notify us of the request for refund within 5 working days of the scheduled delivery date for the service, and subject to confirmation of the failure, delay, or substantially incorrect service by the Supplier.
Refund requests should be submitted in writing to us via the contact details listed in Section 22. Approved refunds will be processed within a reasonable timeframe to the original payment method.
You are entitled to cancel or vary an order provided that the Supplier receives notice of cancellation or variation no less than 2 working days before the scheduled delivery date under the order.
Genie Bins Brisbane reserves the right to cancel or vary any order if a Supplier is no longer able to provide the services set out in a booking, provided that we will first notify you and use all reasonable endeavours to procure a viable alternative to meet your requirements. In the event an order is cancelled by Genie Bins Brisbane, you will receive a full refund of any monies paid in advance for the cancelled order.
Genie Bins Brisbane will pass on to you the benefit of any warranties normally given by the Supplier. Genie Bins Brisbane and the Supplier expressly exclude, to the fullest extent permitted by law, all other warranties, descriptions, representations, or conditions whether implied by law, trade, custom, or otherwise.
You acknowledge that Genie Bins Brisbane is not responsible for the quality of services provided to you by the Supplier, and that any dispute regarding those services is between you and the Supplier.
The liability of Genie Bins Brisbane and the Supplier for any claim, damages, loss, or expense related to the supply of services is limited to the cost paid by you for those services, except where statute expressly requires otherwise.
To the fullest extent permitted by law, neither Genie Bins Brisbane nor the Supplier will be liable in any event — whether in tort (including negligence), contract, or otherwise — for any loss of profits or any consequential, indirect, or special damage, loss, or injury of any kind suffered by you or any other person.
In addition, Global Genie Marketing and IT Services Pty Ltd expressly excludes all liability for:
Neither Genie Bins Brisbane nor the Supplier will be liable for any failure or delay in complying with any obligation imposed by these Terms if the failure or delay arises directly from any circumstance beyond Genie Bins Brisbane’s or the Supplier’s reasonable control, including without limitation:
The affected party will notify the other as soon as practicable of any force majeure event and will use all reasonable endeavours to resume normal operations as soon as possible.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that applies under the Competition and Consumer Act 2010 (Cth) (including the Australian Consumer Law) and that cannot be excluded by agreement. Where we are unable to exclude liability, our liability is limited to the re-supply of the booking service or payment of the cost of re-supply, at our discretion.
By placing a booking through the Website, you consent to us collecting your personal information (including name, contact details, and service address) and sharing that information with our relevant local Supplier for the purpose of fulfilling your booking. We handle your personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).
Supplier partners may contact you directly using the contact information you provide. We are not responsible for how Suppliers use your information beyond the purpose of fulfilling the booking.
All content on GenieBinsBrisbane.com.au — including text, graphics, logos, trademarks, and software — is owned by or licensed to Global Genie Marketing and IT Services Pty Ltd. You may not reproduce, distribute, or use any content from this Website without our prior written consent.
This Website, GenieBinsBrisbane.com.au, is a digital asset owned and operated by Global Genie Marketing and IT Services Pty Ltd (ABN 28 676 213 844). The Website is a digital platform and marketing asset of Global Genie Marketing and IT Services Pty Ltd.
Global Genie Marketing and IT Services Pty Ltd does not directly provide skip bin hire or waste removal services. All physical services advertised or facilitated through this Website are provided exclusively by our associated and independent supplier partners and service providers. Our supplier partners and service providers are solely responsible for:
Global Genie Marketing and IT Services Pty Ltd makes no representation or warranty regarding the licences, authorisations, or regulatory standing of any supplier partner at any given time. Users are encouraged to make independent enquiries if they require verification of a supplier’s credentials or regulatory compliance prior to engaging their services.
We aim to keep the Website available at all times but do not guarantee uninterrupted access. We reserve the right to suspend, modify, or discontinue the Website or any part of it at any time without notice. We are not liable for any loss or inconvenience caused by Website downtime or unavailability.
These Terms are governed by the laws of Queensland and the Commonwealth of Australia. Any dispute arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
If you have any questions or concerns regarding these Terms and Conditions, please contact us: